FAQ – Daniella Faye USA

FAQ

Frequently Asked Questions:

How can I get extra DISCOUNTS? 

Spreading the word about our Modest Fashion Brand is a great way to get extra discounts!

We will create an affiliate code for you to share with friends and family.

We track each sale that uses your code, and we give you 5% commission towards your next purchase!

To receive an affiliate code please email : 

online.daniellafaye@gmail.com

 

Sizing? How do I choose the right size dress, top and skirt?

There are size charts on each product page.

We have sizes XS,S,M,L,XL,1X,2X,3X available in most items.

If you need additional help with reading a size chart or just want some personal advice on what would be the best fit for you,

For a personal consultation please email us at:

online.daniellafaye@gmail.com or send us a Whatsapp for live chat! 

+972 052 953 3787

 

What is your return policy?

All FULL PRICED items may be returned within 5 days.

You will receive either a store credit or a refund back onto the method of payment used when placing the order.

All Sales Items are final. No returns, refunds or exchanges. 

Full details regarding refund, returns and exchanges can be found on our

"About Us" page.

 

Shipping: 

How long does my order take to arrive? 

All items ship from our warehouse located within the USA. 

Orders take anywhere from 1-5 business days to arrive depending on the time and day you place your order. Ships USPS and UPS. 

Shipping to USA from ISRAEL takes 7-10 business days and Ships DHL EXPRESS.

All orders can be traced and tracked with a tracking number provided to you after checkout. 

 

How much does shipping cost? 

Shipping costs vary depending on weight of items and location (city/state). 

Costs can be anywhere from $11.25 when shipping locally and can be up to $100 when shipping internationally. 

 

How long do gift cards last? 

All Gift cards can be used online and expire 6 months after date of purchase.